FREQUENTLY ASKED QUESTIONS
How long does it take to complete the 'adventure' or 'zip line canopy tour only'?
What if I am afraid of heights?
Will I be in a group with my friends/family?
How long is the zipline canopy tour?
Can I celebrate a special occasion?
When do I need to arrive for my tour?
What if I have more questions?
How long does it take to complete the 'adventure' or 'zip line canopy tour only'?
90 minutes for the complete 'adventure' (climbing walls, challenge course, full canopy tour).
45 minutes for complete zip line canopy tour only.
What if I am afraid of heights?
It is not uncommon to have a fear of heights. Most people who have a fear of heights are still able to enjoy our ziplines. You will be clipped to a 1/2 inch steel cable at all times when you are off the ground. Our professional guides are thoroughly trained in zipline course procedures, and will be with you throughout the entire course to answer all your questions, and provide support.
What should I wear?
You will need to wear close-toed shoes (such as tennis shoes). Wear comfortable clothing, but please avoid loose clothing (no scarves, etc.). Long hair needs to be tied back. Women should not wear skirts. Short shorts are not recommended, as they are not comfortable while wearing your harness. Dress for the weather forecasted. We do operate in the rain, so please be prepared. Please do not wear any dangling jewelry. Also, please remove all things from your pockets, such as cell phones and wallets. You don't want them falling out during the tour. We do have a secure place to store your valuables, but we prefer that you leave valuables at home or locked in your car. Aerial Adverntures LG is not responsible for property lost, damaged, or stolen during your tour.
Do you operate in the rain?
Yes, we operate in the rain. However, the course will be closed if there is lightning activity in the area. We will also close for high winds. If we know in advance that we will be closed, we will try to contact you at the contact number you provided to us when you booked your tour. If your tour is cancelled due to weather, you can rebook for another time.
How safe is it?
All adventure activities done above the ground carry certain inherent risks. We have taken numerous steps to mitigate these risks. Our course was built to meet or exceed ACCT professional building standards. Our guides are professionally trained and our equipment is of the highest quality. The course and equipment are inspected daily.
Do you have group rates?
We discounted ALL Rates for the 2013 season. These rates are posted on this site. There are no additional discounts.
Will I be in a group with my friends/family?
We can take up to 6 participants per tour. If you have a group of 8 or less and have reserved a tour at the same date/time, you will zip together.
How long is the zipline course?
The canopy tour consists of a 35' long skybridge, (2) 10' tall spiral staircases, a 600' long zipline, a 300' long zipline, a skybridge and a 300' long zipline.
Who can zip?
The zipline canopy tour is designed for use by participants of average mobility and strength, and who are in reasonably good health. No children weighing less than 70 pounds will be allowed to participate in our zipline tour. Children under 16 years of age must be accompanied by an adult. Approximate weight range for all participants is between 70 to 250 pounds. Please call if you have any questions regarding weight limits. There is a 500 foot nature walk in the tour on an unpaved trail at an incline of about 10%. Each participant must be able to complete this walk. It is approximately as challenging as climbing two flights of stairs. For additional information see information at the bottom of the Rates & Reservation page
Can I celebrate a special occasion?
Yes. Let us know ahead of time and we will make sure to honor your special occasion. We have outdoor seating for groups.
When do I need to arrive for my tour?
You must arrive at least 15 minutes prior to your scheduled tour time. This will give you enough time to check-in and prepare for your tour. If you are not checked in at least 15 minutes prior to your tour time, your space may be given away to another participant.
Are reservations required?
Reservations are required for the 'Full Climbing Adventure', are recommended for the zip line canopy tour.
Can I zip if I'm pregnant?
No. Pregnant women will not be allowed to zip.
What if I have more questions?
Please feel free to contact us with any questions or concerns you have via the Contact page.